Deskphone: Allow users to change the background image on my RingCentral Phone?

  • 93
  • 36
  • Question
  • Updated 3 months ago
  • Answered
  • (Edited)

I would like to know if it possible to setup a Polycom VVX 410 phone with a custom wallpaper without losing the setting when the power is cycled.

Everything I have read points to configuring the provision server and from the research I have done, this is not possible with RingCentral. If that is the case, is there a way to bypass the server to have the wallpaper be pulled from a local server?

PDF how-to on what I would like to accomplish

Thank You
Photo of Kubikle Free

Kubikle Free

  • 420 Points 250 badge 2x thumb

Posted 4 years ago

  • 93
  • 36
Photo of Brandon

Brandon, Champion

  • 25,004 Points 20k badge 2x thumb
Official Response
As far as I know you can't do this since you can't have access to the RC provisioning server.  You can upload an image as you stated, but when the phone reboots it will be lost.
Photo of Saadet

Saadet, Employee

  • 69,000 Points 50k badge 2x thumb
Official Response
This might be possible. For a custom request such as this you will want to reach out to your Account Manager or CSM for further details.