Setting outgoing caller ID in a template

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  • Updated 1 year ago

This conversation has been merged. Please reference the main conversation: Template: Set Outbound Caller ID to be the User's Direct Dial Number

Need a way to set outgoing caller ID to use the user's phone number.  It is very annoying that it defaults to the main line and that I need to change it in 7 places so all outgoing calls user the user's phone number.  This should be added to templates.
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Ben Stutzman

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Posted 1 year ago

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Rob LaRose

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Agreed.  Another no-brainer that "$SELF" should be an option in outbound caller ID template.
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Lee, Champion

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Yes, maybe just add "Phone Line" to the list. Like you can with an extension, without a specific number. 

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