SFTP Archiver Call Recording Download Format

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  • Idea
  • Updated 5 months ago
  • Under Consideration
  • (Edited)
We set up our call recordings to be automatically saved in our SFTP server by using the Archiver tool. We noticed that they way the files are downloaded makes it hard to search through the files. Is there a way to modify the breakdown when the calls recording file are being downloaded into our SFTP server? For example: Can the file be broken down by dates first and then by extension or Call Que?
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Yamil Alvarado

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Posted 1 year ago

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Saadet, Employee

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Hey Yamil, I've flipped this to a Product Idea since it is not available at this time. Good news is that it's on the Product Team's radar. There's no ETA right now but when it moves from being on their backlog to the roadmap, I'll provide an update :)
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Tim Lopez

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We'd really like the ability to have better search and filter functionality in the call recorder archiver, which I believe is very closely related to this idea of improving the download format of the archived calls. Please work on getting onto the roadmap the ability to search for an archived call recording by phone number. Thanks!