Shared lines - one line with two phones - pick up on both phones

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  • Updated 11 months ago
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With shared lines is this possible? In my office, I want two Polycom phones. I want one line. When I answer or make a call from my desk, let's say I call a customer,  I need another team member to come into my office and pick up the other Polycom phone and be on the call. So I'm on the call, the customer is on the call, and another team member I work with is on the call. I do not want two lines and have to do a conference call to get three people on the same call.

Is that possible with shared lines? 

Thank you!
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Chris Menard

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Posted 11 months ago

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Saadet, Employee

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Hey Chris, Shared Lines don't offer that type of functionality.