Short code to transfer an incoming fax call to the company e-fax on RingCentral

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  • Updated 3 months ago
I am based in Canada. Sometimes, my RingCentral phone or app show an incoming call, and when I answer, it turns out to be an incoming fax (I hear the fax beep tone). I tried blind transferto the company RingCentral fax number, but for some reason, this number cannot be dialed from the same RingCentral account (it just hangs up immediately). It would be to add a star short code that a user can press to transfer an incoming fax call to the RingCentral fax number of the company. Most clients have the correct fax number, and reach the fax directly, but this happens occasionally, with people trying to send a fax to the phone number rather than fax.
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Halim Gabra

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Posted 3 months ago

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