sign out

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  • Updated 4 weeks ago
RingCentral constantly sign itself out after idle
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Nelson Yu

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Posted 1 month ago

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Nelson Yu

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This has been happening more frequently for the past month.  Chatted with RingCentral support, no help:

(Edited)
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Becky - Community Support, Official Rep

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Hey, Nelson!
There is a maximum call duration timer that applies to your UID. It is default set to 4 hours. This can  be extended via support case. 
When you create the case, make sure to share the details of your use case!