Smartphone App Not Ringing

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  • Updated 4 months ago
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Despite having all capabilities via the RC App on my iPhone X, 13.2, it does not ring when my desktop rings.  
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Jessica Belin

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Posted 4 months ago

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Danno, Champion

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Is it activated in the Call Handling section of your ext programming?
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Danno, Champion

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Jessica Belin

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Yes, it is defaulted as:
Notify my desktop app and smartphone :ON
Wait before forwarding calls : 20 seconds

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Jessica Belin

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Figured it out.  That Simultaneously rather than Sequentially makes a difference.  :)