SMS Conversation Download

  • 0
  • 1
  • Idea
  • Updated 1 year ago
Merged

This conversation has been merged. Please reference the main conversation: Need to be able to download and save SMS text conversations.

Account type  U.S
A brief description of the business 
A high level description of the product or feature being requested. Ability to download sms conversation for audit reason 
A typical use case scenario explaining how your business would use the feature. accessibility for a file of all users text message conversation 
Benefit of such feature: will secure even on text message audit and download option is available for review
Include any related case number if applicable
Number of Users and/or Digital Lines 67
Photo of Day

Day

  • 114 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 1
Photo of Taylor

Taylor

  • 2,302 Points 2k badge 2x thumb
This is available with the archiver, which used to be available for all Office customers but was inexplicably later restricted only to premium and ultimate subscribers.

https://community.ringcentral.com/ringcentral/topics/ringcentral-for-dropbox?topic-reply-list

Your idea is not a new one. While the option is there, it will require that you upgrade to premium to take advantage of it or wait the 3-5 years it might take RC to make it once again available to everyone.

This conversation is no longer open for comments or replies.