SMS Encryption in Transit and at Rest

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2 parts to this question:
1. Is the RingCentral connection for sending/receiving SMS messages encrypted?
2. Does RingCentral store all SMS history encrypted at rest on their servers?
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John McFie

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Posted 5 months ago

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Hey John,

I was able to gather the following info from our Engineers:

1 - Internally within RC (RC Sender and RC Recipient) I believe so, but if messaging to a traditional cell or anything outside of RC, then no. 
2 - AES-256 algorithm is used for file encryption for files at rest
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John McFie

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Thank you!
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Saadet - Community Support, Official Rep

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You're welcome!