This conversation has been merged. Please reference the main conversation: Add Advanced Rules to block or forward SMS / Text Messages
We would like to see a feature added. There should be a way that after normal business hours, all incoming SMS messages are "held" or "paused" until business hours resume the following morning.
My company has multiple RingCentral numbers assigned to various employees. These numbers are all assigned to personal cell phones. We have been able to configure the system so that calls after a certain time(say 5pm) go straight to voicemail instead of actually ringing the phone. But we still receive text messages sent to our various RingCentral numbers. What we would like is a way to not only automatically forward voice calls after business hours, but forward/hold/etc SMS messages after business hours as well.Does that make more sense??