Sms I need to see what number my customer text me on

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  • Updated 1 year ago
i have over 40 numbers attached to each one of my extensions i really need to know what actual number they text on, it used to come up in the emails but now it just says the extension name
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Admin Orange County

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Posted 1 year ago

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Saadet - Community Support, Official Rep

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Hello Admin Orange County,

To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request: 

  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)
  2. A brief description of the business 
  3. A high level description of the product or feature being requested
  4. A typical use case scenario explaining how your business would use the feature
  5. Benefit of such feature
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines