SMS not working with Google Extension

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  • Updated 3 months ago
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So the sms function stopped working for some reason through the google chrome extension below is a screenshot of the error it says it needs a valid phone number. ( I am the Admin)

I tried uninstalling and reinstalling the app rebooting the computer & uninstalling rebooting on my mobile device and I'm still getting the same error i've tried multiple phone numbers and still the same error. 

 so I don't understand why it's not working I tried using the chat service with ringcentral and they were not able to help me and was escalated to another department. Is there anybody out there 

that can help!

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Bernie Torres

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Posted 12 months ago

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Jessica - Community Moderator, Official Rep

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Hi Bernie, 

I see that you opened a case with our tech support team, were they able to resolve the issue?
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Guia Lampa

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Hi. Why RingCentral in google suddenly stopped sending text messages

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Mary Rose, Official Rep

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Hi Guia,

Please create a support ticket to further isolate the issue you are having.