How can I receive SMS email notifications?

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  • Updated 2 years ago
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  1. Account type: US
  2. A brief description of the business: Health Care facility
  3. A high level description of the product or feature being requested: We would like to have the option to read the actual SMS that was sent to us via email as an attachment just like how we are receiving the fax notification with attachments.
  4. A typical use case scenario explaining how your business would use the feature: We want to advertise our main number to our customers that they can call, text or send fax to us. Since the SMS recipient is just on a single extension all the other admins on our account will not be able to see the message and we want all of us to have access to it
  5. Benefit of such feature: We are a health care facility and we are dealing with highly confidential information that needs to be attended right away if there is more than one that can receive the actual message then it will be processed right away
  6. Include any related case number if applicable: 06542348
  7. Number of Users and/or Digital Lines: 6 Digital Lines
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Donna Ivey

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Posted 2 years ago

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Brandon, Champion

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You can do this now under your advanced message notification settings.  I have always seen a copy of my SMS (and now MMS also) messages in email.  You should just need to tick the box next to 'Received Text Messages'.