SMS Tab in Glip

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  • Updated 9 months ago
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We would like an option for an SMS tab that can be enabled in Glip on the Ringcentral mobile app.  This would be beneficial in sense all your messages will be centrally located.  At the moment you must tap phone to view SMS messages and this is easily overlooked especially since the desktop app already has them grouped together.  This would also add consistency between the desktop and mobile versions of RingCentral applications.

After reading other posts an option to mute individual tabs would be greatly beneficial as well.
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Jesse Frey

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Posted 9 months ago

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Saadet, Employee

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Thanks for the input, Jesse! Our Product Team is working towards consistencybetween the mobile and desktop apps. Below are some comments they wanted me to share:

"Desktop will be transitioned in early 2020 toshow SMS within the phone tab, like mobile. We feel the Phone tab is a betterlocation for SMS because it is associated with a phone number. And even thoughSMS appears to be similar to (glip) messages, they are quite different becauseSMS are sent typically to external contacts with a phone number vs Glipmessages are to other Glip users, SMS messages have limited messages actionscompared to Glip messages, etc."