SMS tracking

  • 1
  • 2
  • Idea
  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: SMS: Add feature to monitor text messaging.

1. U.S.
2. School
3. To have a SMS log similar to the call logs users and admins currently have that can be reviewed/monitored.
4. We have a user that functions as a number for employees to use to call out sick. The options for the employees to utilize this line are via phone and SMS messages. These are forwarded through an email address and then sent out via a distribution list to a certain list of email accounts since that option is also not currently available in RingCentral.
5. To verify that SMS messages are being received and that the notification process is working properly.
6. NA 
7. Currently we have 43 users in the system but the sick line we have in place services over 100 employees. 
Photo of Chaney


  • 334 Points 250 badge 2x thumb
  • Disappointed

Posted 2 years ago

  • 1
  • 2

There are no replies.

This conversation is no longer open for comments or replies.