Softphone app - Duplicate contacts if importing outlook or gmail contacts

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  • Updated 2 years ago
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With the new features in 8.3.4, syncing the google contacts creates duplicates for us as we use Google as our mail service, is there a way to stop duplicates, we also notice more when we try to use the feature via outlook.

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Posted 3 years ago

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Mike, Official Rep

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Stringer,  There's not currently a way to filter or remove duplicates. However I can definitely see the need for this. I changed this post to a "feature request" so others can chime in and vote.  I am imagining a feature similar to mobile phones that let you remove, or join contacts so that it doesn't display duplicates. 

If anyone else has ideas please join in and vote. 

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Nikki Sevilla

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Is this still a feature  request? customer import  contacts from outlook   same  behaviour, duplication  of contacts  occurred, customer is using desktop app  9.1.0 for  Mac no option to filter of  delete
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Saadet, Employee

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Hello Nikki,

Yes, this feature request is still open for others to vote on. Please vote in the upper right hand corner.
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Nikki Sevilla

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Muchas Gracias. I will vote for this feature. 
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Dave Hart

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This feature has my upvote.
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Super Admin

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or a merge contacts option??