Desktop App: automatically update as "Do Not Disturb"

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  • Idea
  • Updated 2 years ago
  • (Edited)
We are a software company who have 44 users with Ring Central and 15 of these are involved in Ring Central call queues. This issue is related to the call queue members.
 
Whenever a member of the team leaves their desk, they have to open up their softphone and disable two features to ensure they are removed from the queue and will not receive calls to their phone. As well as ensure they enable these features again when they are back and available to receive calls again.
A neat feature we would like to see is:
if a user is not active on their screen after a certain time period (5 minutes for example), could it have the user set to unavailable and when they are back and active have it automatically set to available again?

 
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Victoria

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Posted 3 years ago

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Taylor

  • 62 Points
Fantastic idea, Victoria! We're in a similar situation at a software company where this feature would be extremely beneficial.. almost like a "screen-saver" mode.
(Edited)