Softphone needs to work with bluetooth

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  • Updated 2 weeks ago
I use a android phone and a windows computer. I ordered a blue-parrot S450-XT headset for its ability to cancel out background noise very good as our work space is quite noisy at times. The bluetooth works very good with my regular phone apps like whatsapp or google voice. RC phone app does not connect to the headset when calls come in it just picks them up with the regular phone mic and speaker even though the headset is connected. Then when making a call from desktop app using the bluetooth there is static and choppy. 
The apps should be able to use any bluetooth device in my option. 
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Sylvester Leach

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Posted 2 weeks ago

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Cecile Glassy, Champion

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2287 USA based users, 28 different sites,  3800 DID lines - all Polycom VVX500 phones

2018-10-30 This is a known issue and RingCentral is aware of, and working on it, as it effects many Enterprise level users.  We are monitoring this in these Forum threads 

 http://ringcentraladminusersgroup.org/faq/headsets.html