Sorry, you cannot add more phones to your forward list because you have reached the maximum of 10 phones

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I get this error message when I try to forward an extension to a cell phone. I have only 3 extension each to forward to one cell phone yet it won't let me do that. What am I doing wrong?
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Johnson

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Posted 2 months ago

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Luke, U.S. Tier 1 Support

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Hi Johnson,

Could you provide a screenshot of the Call Handling & Forwarding settings that gives this error?
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Jared, Official Rep

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Hi Johnson,

Are you still experiencing this issue when trying to forward an extension to your cell phone?