Sort Call Recording per extension

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
 TSR said I can check the recordings per extension by logging in to the user account.  I want the admin portal to have the ability to sort call recordings (call log) per extension. 
Photo of PAK


  • 70 Points

Posted 2 years ago

  • 0
  • 1
Photo of Saadet

Saadet, Employee

  • 68,082 Points 50k badge 2x thumb
Hello PAK,

You can sort your call log via the extension and call recordings:

1) In the Admin Portal go to the Call Log Tab
2) Select which date option you'd like
3) Then click on the Open Advanced Features arrow

4) From here you can choose which extension you would like to have the call log display and you can check mark the Call Recording box

5) After you've selected your desired settings, always make sure to hit the Show button in order for the results to populate