Stop Texts to Local Add-On Numbers

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  • Updated 2 years ago
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We have a long list of add-on local phones numbers. These numbers simply route to the primary operator queue and are used only for marketing local relevancy. Over the past month or so I've noticed a large increase in the number of inbound text messages to these numbers. They are both spam/marketing and genuine texts that are sent to the wrong number.

My question is: Can I configure these local numbers so they cannot receive text messages? I found the number settings where I can designate voice, fax or both, but nothing in regards to text messages.
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Brandon Scivolette, Champion

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Posted 2 years ago

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Danno, Champion

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As I understand it, you can open a ticket with support to turn off SMS on certain numbers and or users.
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Andrew, Champion

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That's awesome!  I was not aware that you could do that!