Stuttering conversation or skipping every other second

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  • Updated 1 month ago
I purchased a new cell phone. LG Stylo 5 Now after setting  up the ringcentral app every call i make cuts out every other second both for me and for the customer.  I am sure it is something I need to set up differently, but I have no idea which setting would cause this.  I have my old device, a samsung galaxy A10e which is working perfectly, so it has to be a setting in my new phone.  Can anyone point me in the right direction?
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Jody Tutt

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Posted 2 months ago

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Jessica - Community Moderator, Official Rep

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Hey Jody, 

I would recommend opening a case with our Tech Support team so they can double check all your settings :) You can check out RingCentral network requirements here as well.