Support AppConfig payload for managed iOS devices and SSO

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  • Updated 2 years ago

iOS devices can be managed by a MDM (AirWatch, JAMF, etc.), and this MDM can push custom settings for all kind of apps, even third part like RingCentral apps.

Usually, enterprise apps with SSO feature like RingCentral support this kind of managed settings (aka AppConfig) to allow IT team to set the user identity in each app.

Main idea would be to allow the MDM to inform the app that login must be done with SSO option, with a provided user ID (that the MDM is able to get from the directory and the inventory), and that end user action must not be requested.

This option with a correctly setup Mobile SSO environnement like VMware Identity Manager can provide a seamless user experience where basically the app is pushed by the MDM and the user is automatically authenticated.

I create this kind of setup all the time for my customers with Workspace ONE and it work really well.

It could be nice if RingCentral could support this for all iOS apps.

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Yoann GINI

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Posted 2 years ago

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