Support Site Incident - Resolved

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
  • (Edited)
Hi Community Members,

We are currently experiencing an issue where our support.ringcentral.com site is not accessible. We're investigating this occurrence and working hard to get it resolved as soon as we can. 

We apologize for the downtime and appreciate your understanding and patience while we work to get it fixed. We will share updates as they become available.
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Saadet, Employee

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Posted 9 months ago

  • 1
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Cole T

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Why is your status page not updated?! https://status.ringcentral.com/
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Saadet, Employee

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Hi Cole, this is something we are looking into getting added in the future! 
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Cole T

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What is "Service Portal" on that page then if not what you call the service portal aka support.ringcentral.com?
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Saadet, Employee

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Hi Cole, Service Portal refers to service.ringcentral.com
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Cole T

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Thank you for clearing that up, its a bit confusing to me what that meant since there's not any subtext that's more specific. I can definitely understand the intent in calling it that though. It would be great if we can get the support portal status added to the status page so we can see everything from one spot.
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Saadet, Employee

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Always happy to help! It's definitely something we're looking to get added to the Status Site :)
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Saadet, Employee

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Hi all, this issue has been resolved. Thanks for being so patient and understanding!