Switching ring sequence between desk phone and mobile app

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  • Updated 2 years ago
It would be nice if there was a quicker way, or at least fewer steps, to switch between ringing desk phones or mobile/desktop apps first from within the mobile app. I primarily work at my desk with a desk phone and when I'm there, I want that to ring first. However, on the occasions when I'm working remotely and am dependent on the mobile app, I want that to ring first. Obviously, this is easily done in the app, but currently requires clicking through to settings->extension settings->call handling->clicking the button for desktop app and mobile settings and THEN toggling it on or off. In my scenario, this is a switch it would be nicer to more quickly make on the fly. I want to be able to just tell the app "hey, you're my phone right now", and then go back to, "okay, now you're not". A shortcut to this toggle on the main settings screen would be awesome.
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Clayton Acton

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Posted 2 years ago

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Danno, Champion

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Agreed.  In the meantime, it would be nice if you can "swipe off" the APP without having to log out so the APP won't ring.  In the old APP you could do this and I used to use that a lot as a band-aid fix to the explanation above. 
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Danno, Champion

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e.g., sitting at my desk, swipe-off APP and cell phone no longer rings, just my desk phone.  Leaving office, turn on APP and now can get calls on cell phone. 
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Danno, Champion

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The only thing I could think of is to turn down/off volume on cell phone while at my desk, then turning it up when I go mobile.