Sync/View Gmail contacts in Glip

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  • Updated 2 months ago
  • (Edited)
Add feature to sync / view Gmail contacts in Glip like you can with the Ring Central Phone app. It's frustrating seeing a bunch of phone numbers under People where people are sending SMS messages and not being able to know who they are. For this reason I do NOT use the Glip app for the majority of communication. I would start using Glip as the primary program if this feature was available.
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Nate Pickles

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Posted 2 years ago

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Yes! Being able to sync our contacts and favorites from either the mobile app, Google contacts or the soft phone would make it much easier to make calls or send texts in this new system, so we can just type or search someone's name to call or text them.
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Actually, there's not even a way to manually add a person's name to a phone number.  When I click the settings icon next to a phone number, I'm looking for the ability to add name or create new contact, but I don't see anything. Am I missing something?
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Saadet, Employee

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Unfortunately there is no way to edit this info, yet. I'm hoping the Product Team gets this implemented because it's hard to memorize dozens of phone numbers :P
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Fredrik Eriksson

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Totally agree with Icemanwolf. As long as RingCentral App is unable to display the names for external users (true for both SMS and the built-in phone), it's "unified" in name only. With hundreds of contacts it becomes impossible to keep them apart and effectively renders it useless for our team. We'll stick with the RingCentral Phone App until this is implemented.
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This reply was created from a merged topic originally titled intergration with gmail contacts & Glip(new RingCentral App)?.

Can you please create intergration with gmail contacts with Glip? Not having contacts makes it hard to know who is texting you in the new Ringcentral App
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Jared Murray

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if you use the phone app on desktop you can link them for now and send messages that way until they fully integrate Glip that is the only work around i have found.
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Pretty sad when you have to run 5 RC applications at the same time just to make use of all the features you need.
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Totally agree. I love a lot of the features in Glip. I am having a hard time with adoption for this issue and there being no ring out feature. We are a chromebook shop , so please dont say download the app. And what IT department wants to worrying with imaging and updates???
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Agreed.  I actually don't use Glip unless the system forces me to because of how broken the sync function is between phone app, desktop app and portal console.
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John F. Sklavounos

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This is a must. I've deleted the Glip app because it's unacceptable to not have the contacts synced.