Sync/View Gmail contacts in Glip

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  • Updated 5 days ago
  • (Edited)
Add feature to sync / view Gmail contacts in Glip like you can with the Ring Central Phone app. It's frustrating seeing a bunch of phone numbers under People where people are sending SMS messages and not being able to know who they are. For this reason I do NOT use the Glip app for the majority of communication. I would start using Glip as the primary program if this feature was available.
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Nate Pickles

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Posted 3 weeks ago

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Icemanwolf

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Yes! Being able to sync our contacts and favorites from either the mobile app, Google contacts or the soft phone would make it much easier to make calls or send texts in this new system, so we can just type or search someone's name to call or text them.
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Icemanwolf

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Actually, there's not even a way to manually add a person's name to a phone number.  When I click the settings icon next to a phone number, I'm looking for the ability to add name or create new contact, but I don't see anything. Am I missing something?
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Saadet - Community Support, Official Rep

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Unfortunately there is no way to edit this info, yet. I'm hoping the Product Team gets this implemented because it's hard to memorize dozens of phone numbers :P
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Fredrik Eriksson

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Totally agree with Icemanwolf. As long as RingCentral App is unable to display the names for external users (true for both SMS and the built-in phone), it's "unified" in name only. With hundreds of contacts it becomes impossible to keep them apart and effectively renders it useless for our team. We'll stick with the RingCentral Phone App until this is implemented.