Team Visibility when Creating Team on Mobile Apps

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  • Updated 10 months ago
Currently, if we create a Team on a mobile app (phone or tablet), the Team appears on the desktop app and the web portal (app.glip.com). However, the Team does not show up on the mobile app or tablet app until or unless a first message is sent in the Team.  This includes the creator of the Team.  So, the scenario is a user creates a Team on their mobile app, but then cannot locate the team to begin using it unless they go to the desktop app, send an initial message, and then have it pop up on the mobile app.

I would like to see seamless syncing between all platforms so when a Team is created, regardless of on what medium, the Team is immediately visible on all platforms.
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Steven Hicks

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Posted 11 months ago

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Liam Zhang, Employee

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Hi Steven, you can find the team in contacts -> teams
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Steven Hicks

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Sure, one could find the Team in Contacts, but that's not exactly intuitive when there is a "Teams"menu icon on the main screen of Glip.  It's more of a usability issue.  If an average tech user on my staff creates a team on a mobile device, and then wants to begin using that team, it is not intuitive for her to go to Contacts-->Teams to find the Team, rather than clicking on the "Teams" icon menu item.
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Liam Zhang, Employee

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Right, I understand your concern. Let's dive a little bit into this issue. 

Currently, when a team is created, the creator of the team goes into the team conversation right away. Does this not solve the problem?
(Edited)