Templates for texting within RingCentral Desktop and Mobile Apps

  • 4
  • 20
  • Idea
  • Updated 3 weeks ago
  1. Account type  (U.S.)
  2. A brief description of the business (B2C)
  3. A high level description of the product or feature being requested - the ability to store text templates within the desktop / mobile app
  4. A typical use case scenario explaining how your business would use the feature - we text potential clients to set up calls or as a follow up to a voicemail and they are often the same thing - copy pasting is the best way to do this and it would be much more efficient to have templates
  5. Benefit of such feature - streamline and speed up communication 
  6. Include any related case number if applicable - N.A

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Chelsea Hendrickx

  • 274 Points 250 badge 2x thumb
  • hopeful

Posted 2 years ago

  • 4
  • 20
Photo of Lee L

Lee L

  • 202 Points 100 badge 2x thumb
I need this! OR add sms into Zoho PhoneBridge.  Either one would work for me. My guess is this would require SMS to work with browser calling.  
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  • 60 Points
we need this feature!
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Michelle Antonio

  • 60 Points
We need this feature!
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Thomas Mann

  • 60 Points
We need this feature
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Mark Klimek

  • 60 Points
We need this feature!
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Brittany Nolte

  • 60 Points
We need this feature!
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Sean Mehlinger

  • 60 Points
Would be a great feature to have available for sure!
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Nikeea Terry

  • 60 Points
We need this feature!
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Indya Bagby

  • 60 Points
We definitely need this. It would make the communication process a breeze !
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Yvonne Chambers

  • 62 Points
Please add this feature
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BodyOne Fitness

  • 62 Points
please add this ASAP
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Thornydale .

  • 62 Points
Templates would be a huge help! We currently copy and paste to confirm appts and notify customer/patients when items are ready for pick up!
Photo of Tom Halen

Tom Halen

  • 66 Points
We need this festure
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Kirk Carlisle

  • 60 Points
This feature is perfect for appointment reminders and general info. It would be a good addition. 
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Dustin West

  • 60 Points
Excellent feature request, especially for Google Review requests.

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Cheryl Palos

  • 94 Points 75 badge 2x thumb
Super important feature -- does anyone reads these feature requests?
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Jessica - Community Moderator, Official Rep

  • 10,864 Points 10k badge 2x thumb
Hey Cheryl, 

As community moderators, Becky and I read every request and comment made and relay them to our Product team! 
Photo of Dimitrios M

Dimitrios M

  • 60 Points
must add this now
Photo of Jason Segnere

Jason Segnere

  • 60 Points
Definitely need this!
Photo of Jenna O'Brien

Jenna O'Brien

  • 60 Points
Please add this feature! It would be super helpful
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  • 60 Points
Yes, this would be extremely helpful