Terminating a Call

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We are a national Employee Assistance Program in the US using digital lines. We really like all the features of RingCentral! One improvement that would be helpful would be if there was a way to terminate a call w/o having to click on the screen - such as a button to press on the headset or the headset cord. That would be great!
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Liz Bonet

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Posted 3 months ago

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Saadet - Community Support, Official Rep

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Hey Liz!

You didn't quite specify what app you are referring to. Could you provide me with some more details?
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Liz Bonet

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I don't understand your question.  I am wanting to quickly terminate a call w/o having to go onto my screen to click & do so. Something added to the headset might works as with Bluetooths & cell phones wherein you can simply press a button on the headset to end the call.  I hope this clarifies!
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Saadet - Community Support, Official Rep

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Hey Liz, 

Sorry for not clarifying, we have the RingCentral Phone for Windows/Mac and Glip also has telephony features in it - so wasn't sure which one you were using :)

Anywho! On the RC Phone for Windows/Mac - have you looked into setting up some HotKeys? Also, if you're using any of the recommended headsets, you should have call control available :)