Text auto-response

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  • Updated 4 months ago
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Does anyone know of a plug-in that would allow for auto-replies to text/sms? It is a feature that RingCentral seems to not value very high on building in themselves. 
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Josh Considine

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Posted 1 year ago

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J.B. Ferguson, Champion

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You might want to refer to this discussion regarding SMS text auto-responders

https://community.ringcentral.com/ringcentral/topics/auto-text-responder?utm_source=notification&...

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John Wang, Official Rep

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Josh, depending on what you want to do, please try out our Zapier integration. It can handle incoming text and posting a text back to the inbound number. They have a free tier that you can try this out on.

https://zapier.com/apps/ringcentral/integrations

Let us know if that works for you.
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Diane Nelligan

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Is this still relevant or do you have a response tool?  I currently have our gas orders on a text only line, and would like our dispatcher to be able to reply back that the order is received.  Can you help?  We are seeing a lot more tests for orders and we will need to make this process more efficient.  
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Saadet - Community Moderator, Official Rep

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Hey Diane, you could check with other users on the Developer Community :) 
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Ralph Milone

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Just found a compay that offer textback www.phonewagon.com  We are using them with our ring central service.  IVR goes to extension with a number on that account that uses text back.
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Admin account

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I blew up phone wagon, they cannot handle large accounts
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Ralph Milone

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Lol, I'm using them for the automatic text backing and it's been working perfect. Just annoys me that I have to use another company for that technology.
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Ryan Shank 1

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hey it's ryan from phonewagon. we DEFINITELY can handle large accounts. email me ryan@phonewagon.com