I am a US account and update too the new Ring Central app. Honestly I can't find anything here It is they most illogical organized GUI I have ever seen... Unable to find the text messages that show on my Desktop. Every update seems to make it harder to use and bring more phone spam
To add to the fun on iOS, we found a new twist today with iOS and RingCentral.
If you use RingCentral to text someone on iOS, and the recipient has a contact record that includes both the sender's iPhone number and their RingCentral number, when the recipient replies, the response will go to the person's iPhone, NOT to the RingCentral app. I'm guessing that iOS decides that if the response can go via iMessage, then it should do that, regardless of the source of the message?