Text message email notification

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Is the “To reply using the RingCentral app. click here” in the text message email notification actually to allow you to reply to the text message or is it designed just to take you to the RingCentral website to download the softphone app?

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Kimberly Koehn

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Posted 1 month ago

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Saadet - Community Support, Official Rep

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Hey Kimberly, I just tested it and right now it just shoots you over to the app store to download either the RC app or the RC Phone app. 

I can see how this is quite misleading. I'm gonna pass this feedback along to our Product Team!