SMS: Group Message

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  • 179
  • Idea
  • Updated 3 weeks ago
  • Implemented
  • (Edited)
I am currently using send hub of which allows me to crate a group of contacts an label it for example ( Text Group 1). This is a group text per say, but the recipients do not see it as a group text. This is great for marketing to multiple clients at one time. If you go over 24 contacts you must use a reply code to stop texting but this is a good feature for Mortgage and Realtor Professionals like myself. So to recap its a group of contacts that I can press and send out how is your day going and they reply back to me directly not to everyone else. I just don't want to have to add 24 contacts every time I want to do this. There has to be a way to save them in a group. Major feature missing for business in virtual world.
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Heisley

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  • Frustrated

Posted 5 years ago

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Becky - Community Support, Official Rep

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Official Response
Hey, folks!
We have implemented this feature and wanted to share an official response to this thread with Knowledge Base articles as a resource for any additional questions you might have. 

Send a Text Message in the RingCentral App

Send a Group Text Message in the RingCentral App

Send a Group Text Message with RingCentral App for Mobile

Please let us know if you run into any issues and how we can help!