Text Messages don't display Contact Name (phone number displayed only) in email notifications

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  • Updated 3 years ago

This conversation has been merged. Please reference the main conversation: RingCentral Email Notifications

  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)

  1. A brief description of the business 
Small service business

  1. A high level description of the product or feature being requested

Need contact name (in addition to phone number) to appear in subject line of email notifications for text messages (just as they do for voicemails)

  1. A typical use case scenario explaining how your business would use the feature

Receipt of text messages from customers

  1. Benefit of such feature
Easy identification of customer

  1. Include any related case number if applicable
  2. Number of Users and/or Digital Lines
1 digital line
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Posted 3 years ago

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