Three way calling from my phone

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  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: RC Phone Mobile App: 3-way calling

Are you kidding me I cant do a 3 way call from my phone? Come on, this makes me question your entire technology. Going to start looking for another provider. That is crazy. 
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Stephen Nagy

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  • Annoyed

Posted 3 years ago

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EPalombizio, Champion

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I'm using a VVX601 and this is not a problem. Dial your first party, then conference in your other parties.
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Danno, Champion

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I have Cisco and Polycom phones and do three-way calls all the time on both.
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Chris Duquette, Champion

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mobile app maybe? hmm i'm not aware of not being able to 3 way or conference call being a problem. hopefully he responds and we can try and attack this as a united front.
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Stephen Nagy

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I use the RC App so I can call out from the RC Phone #. I was told my RC Support that the app does not support 3 way calling. I have NO idea what a VVX601 or Cisco / Polycom phones are. I use an iphone like most people. 
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Chris Duquette, Champion

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VVX 601s and Cisco phones are desksets, which if you say you're using your iphone doesn't apply to you. I tried a call to my mobile app and I see what you're talking about, there's many options but no "conference or 3 way call" option. I'm not sure why this is not here, or what would happen if you did switch it to your carrier mid-call to make a 3rd call (+ caller on iphone) so now it would be up to RingCentral to address this issue and see how to fix it, because like you i think it is not good that using a VoIP solution should have something simple like 3 way calling as an option on the mobile app side of the business.
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Saadet, Employee

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Thanks for chiming in everyone! We always appreciate your help.

Stephen, now that I know you're referring to the mobile app, I'm going to merge your comment into an existing feature request so that all votes are compiled.
(Edited)

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