To be able to accept another call when I am on a call in the call queue.

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Call Queue: requesting Call Waiting for queue members

When I am on a call in the queue, and a new call comes in, I am unable to answer the new incoming call (even if I disconnect or place the original call on hold).  When I press an open line, I only get a dial tone. 
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Posted 2 years ago

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