10/21/16: Major DDoS Attack may be affecting some services.

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  • Updated 2 years ago
  • Solved
  • (Edited)
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Is DDoS attack plaguing the internet starting to affect RC service?  We're starting to have issues here on NYC now.  
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E. Pena

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Posted 2 years ago

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Mike, Official Rep

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Official Response
10/21/16 - 12:45 pm MDT: Our engineers are aware of the DDoS attack occurring. This is having a significant impact on internet traffic in many areas.  Our engineers are monitoring this closely and we'll provide any updates if necessary.  

What is a DDoS attack?

Some users have reported failures in sending SMS messages.Users are receiving the error “Message cannot be sent at this time”.    Users with this issue can open a case. Please copy the following into the case notes and title:   Parent case 05109874 CT-18209



(Edited)
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Mike, Official Rep

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Official Response
10/21/16 - 4:00 pm MDT  The issue with outbound SMS messages failing has been resolved.