DropBox: Transfer Call Recordings to Drop Box Automaticly

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: RingCentral Archiver (for Dropbox, Google Drive and SFTP)

1) My company has a US Ring-Central Account. Highest Package

2) Our Business is in the financial Industry. We are Commodity Brokers. We use our phones to take orders from clients all over the world. We provide execution services for all world commodity futures and options.

3) We have been customers and adding lines for a couple of years now. The main reason we are using Ring Central is that it records our phone conversations. Due to the nature of our business by law we must have our phone lines recorded and the recording archived for two years.

We know many people in our industry that use your service and have the same request!!

It would be a great feature to have our call recordings to be automatically archived into a cloud/Dropbox account. It is not good that we have to manually save them every 60 days and them transfer them to our Drop Box. If this process could be automated by Ring Central it would help us tremendously.

4) If the regulators request to see our records/call recordings for a certain time and date; We would log into Drop Box and the recording will all be there for them to see.

5) The benefit would be not having to manually download the recordings. Also sometimes we forget and loss recordings. It will benefit us to be in compliance with US regulators.

6) I have a case # 04655502

I have asked in the past many times for this feature with no success. I never asked in the Support Community so I hope this will prioritize it. Thank you and I hope you consider this feature.

Best regards,

Avery Putter
COO- Sweet Futures 1, LLC 
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Avery Putter

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  • Confident you will add this feature!!

Posted 4 years ago

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Andrew, Champion

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the new integration with Zapier I believe solves this for you.  Check it out. https://zapier.com/zapbook/ringcentral/

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