Transfer to voicemail on Yealink T46S and T42S

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  • Updated 8 months ago
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Can you tell me if these phones have the ability to transfer calls directly to voice mail. It seems like Transfer *0 (extension) transfer does not work with the Yealink T42S and the T46S. Can someone tell me if this is possible with these phones and if so how do we do it?
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Kent Schlieve

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Posted 8 months ago

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Justin Rampy

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Hello Kent,
I did testing and the only way I could make it work is as follows:
1. While on a live call, press the transfer key.
2. Dial the destination extension number and remain on the line. (Destination user extension MUST have a user greeting and/or audio while connecting enabled).
3. Once the user greeting or audio while connecting is heard, dial pound (#).
4. The voice mail greeting of the destination extension is heard at this point.
5. Hang up -OR- press the transfer key in order to connect the transferred party through to the voice mail of the destination extension.

Hope that helps!
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Kent Schlieve

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Justin,
Thank you very much, we tested that and it does work.

Thanks again!!