Can you tell me if these phones have the ability to transfer calls directly to voice mail. It seems like Transfer *0 (extension) transfer does not work with the Yealink T42S and the T46S. Can someone tell me if this is possible with these phones and if so how do we do it?
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198 Points
- frustrated
Posted 10 months ago
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120 Points
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198 Points
Justin,
Thank you very much, we tested that and it does work.
Thanks again!!
Thank you very much, we tested that and it does work.
Thanks again!!
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146 Points
I wanted to update an easier workaround for transferring directly into a Voicemail with the YeaLink T46S phone.
I created virtual extensions with no options under Call Handling and with Messaging pointing to the main Ring Central extension. You do need to record a greeting under the virtual extension.
1. If the user John Smith is under extension 101, I created a virtual extension John Voicemail at extension 201.
2. Turn off all Call Handling options
3. Under Messages and Notifications select extension 101 as the Message Recipient.
4. Record a proper Custom Greeting
5. When a transfer to VM is required simply complete a normal Transfer to the new Voicemail extension.
This did not require us to tie up the 2nd line on the reception phone and after setup require no waiting or key assignments to remember.
Hope this helps!
I created virtual extensions with no options under Call Handling and with Messaging pointing to the main Ring Central extension. You do need to record a greeting under the virtual extension.
1. If the user John Smith is under extension 101, I created a virtual extension John Voicemail at extension 201.
2. Turn off all Call Handling options
3. Under Messages and Notifications select extension 101 as the Message Recipient.
4. Record a proper Custom Greeting
5. When a transfer to VM is required simply complete a normal Transfer to the new Voicemail extension.
This did not require us to tie up the 2nd line on the reception phone and after setup require no waiting or key assignments to remember.
Hope this helps!
(Edited)
How does the VM end up in the 101 mailbox?
