User Settings: Transferring a recorded message from one extension to another.

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Desktop app: transfer voicemails from one extension to another

I would like to see the ability to forward a message left on your extension, to another user extension in your group or account. Even the most basic phone services have this capability. Would like to see it in the desktop app as well as the mobile app. Thanks!
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Roger Williams

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Posted 5 years ago

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Andrew Walsh

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As it stands I see that you can transfer messages between lines by dialling the number and entering an extension, but it is strange that there isn't the option for transferring voice messages between users through the softphone desktop app, the mobile app, or the online portal. There is only the option to download and email the message.
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Mike, Official Rep

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You are correct Andrew, The only option at this time is to download, and then forward the recording. There's not a way to do it through the desktop app or the mobile app at this time. 

Mike
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Andrew Walsh

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Hi Mike. Thanks for your reply. Is there any way I can out forward an official feature request? Is this something that is being worked on?

Thanks,

Andrew
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Mike, Official Rep

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All idea and feature requests posted here on the Community get reviewed by our Product Team so, this post is sufficient. Thanks!

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