- Account type: Office Premium 2 lines [T1_RCO_2_P] 
- A brief description of the business : not discussed.
- A high level description of the product or feature being requested: to disable the confirmation tone that the deskphones generate everytime an inbound/outbound call ends.
- A typical use case scenario explaining how your business would use the feature: For the ip phone to remain silent/not make a beeping sound, when either the calling or called party hangs up.
- Benefit of such feature: ease of use, no disruption to ongoing discussions/work nearby.
- Include any related case number if applicable: 06732441
- Number of Users and/or Digital Lines: 16 users / 11 digital lines
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