Two Factor Authentication

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  • Updated 3 months ago
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Is there a way to disable the two factor authentication when logging in on a new device?
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David Johnson

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Posted 4 months ago

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Saadet - Community Support, Official Rep

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Hey David,

Are you referring to SSO (Single-Sign On) or are you referring to the authentication code we email you?
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David Johnson

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Authentication code
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Glenn, Employee

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Any idea if there will be an option to disable account access confirmation for a specific extension only and not the entire account?
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Saadet - Community Support, Official Rep

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Hey Glenn, for SSO or the email authentication code? 
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Glenn, Employee

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Email authentication code and also by phone.
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Saadet - Community Support, Official Rep

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Hi Glenn and David,

We can turn this email authentication off - simply contact our Support Team :) However, it can only be turned off account-wide, not for an individual.