Unable to edit IVR Editor

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  • Updated 2 years ago
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Unable to edit existing IVE that has already been set up. You will not be able to save what you have changed. 
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Michael Norton

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Posted 2 years ago

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J.B. Ferguson, Champion

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I have always been able to change any of my IVR settings. Can you post a screen shot and/or further explain the steps you are taking and what is happening?
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Sam - U.S. Support, Employee

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Hi Michael,

This should not be happening, and you should be able to edit IVR menu settings for previously created IVR menus.

If this is happening to you, I would recommend that you call into support ASAP so they can look into this issue and work towards getting it resolved.

Sam Rizzo