Unable to make or receive calls at any location, Ringcentral Support Line doesn't ring from my cell either.

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  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: 3/2/18: Issues Logging into Desktop Application (RESOLVED - 1:28 pm MT)

Unable to make or receive any calls, phones are down.  Unable to call RingCentral from any number including my cell, doesn't ring.  Obviously even the RingCentral support lines are down.
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Eric Greene

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Posted 2 years ago

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Umair Sidat

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We are having trouble logging on.
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Front Desk Base

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Phone down, can't get anyone through the support line
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HARPER

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We are still down. Business is taking a hit. worst day to have this!  : /
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BJ Tinlin

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Outage here as well!
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Sherry Ary

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Yep, we are down as well...we have been able to log into with a Ipad and take 1 call at a time currently at multiple locations. :(
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Rene' Unseld

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Same here in Kentucky - hit and miss all morning 
My clients in Alabama and Florida have been experiencing this as well. Many have had most services restored, but some have a few phones still down and some cannot use the RingCentral app except for calling. RingCentral is aware and working on it. They have posted on Twitter and have given an official response at a similar post here: https://community.ringcentral.com/ringcentral/topics/issues-logging-into-desktop-application
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HARPER

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We are back in...Hope it stays up!!
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Shelly Roth, Champion

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we seem to be up and running now.  some went down and some didn't.  not sure if it will stay up or if it will be an up and down issue until it's resolved.  i am sure RC is having a time trying to get it working again, hence the reason you can't get into support.
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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-03-02   Note:::  this is effecting a lot of organizations that provide SAAS - it is a wider spread outage than RingCentral.   We have several providers for other Cloud services experiencing the same issues.   Monitor your Internet Status Monitor links https://downdetector.com/
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STEC

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We just came back up...
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[none]

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we are back up in Northern VA! Thank you RC!

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