Unable to open case Login Loop

  • 0
  • 1
  • Question
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: Help Center Login Loop when trying to open a case.

^^^ Exact same problem with opening case.

Note: This conversation was created from a reply on: 10/04/16: Problems with inbound and outbound calling..
Photo of LeafVee

LeafVee

  • 546 Points 500 badge 2x thumb

Posted 3 years ago

  • 0
  • 1
Photo of Mike

Mike, Official Rep

  • 93,928 Points 50k badge 2x thumb
Every time I try to, I have to log in.  When I try to log in, it kicks me back to the log in screen.  No "incorrect password" or any other failure notice, just a log in loop.  I know my log in is correct, because I can access my admin portal.
Looks like y'all have some issues.  I hope they get sorted soon.  Like I said, this is frustrating but not critical for me—I can just shift some redirects to my answering service and actually focus on some work.  
0 Likes




1 hr agoVAN ART Member
^^^ Exact same problem with opening case. 
Photo of Mike

Mike, Official Rep

  • 93,928 Points 50k badge 2x thumb
I made this a private topic so it's not view-able to the public.   Can you please reply with the main phone number on your account and the email address in the account?  
Photo of LeafVee

LeafVee

  • 546 Points 500 badge 2x thumb
I am using google chrome and I tried disabling addons that could be causing issues. Ghostery & uBlock Origin
Photo of Mike

Mike, Official Rep

  • 93,928 Points 50k badge 2x thumb
Your support case is 05056300.  Someone will look into this. 

This conversation is no longer open for comments or replies.