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- Account type (U.S., Canada, UK, AT&T, Telus, BT): Office Standard 1 line [T1_RCO_1_S]
- A brief description of the business: Not Discussed
- A high level description of the product or feature being requested: Customer wants to be able to read or send SMS while on an active call on the RingCentral Desktop Application.
- A typical use case scenario explaining how your business would use the feature: Multi-tasking in terms of communicating with their other customers
- Benefit of such feature: Multi-tasking in terms of communicating with their other customers
- Include any related case number if applicable: 06330462
- Number of Users and/or Digital Lines: 2 DLs