Unable To Upload Image To Cisco SPA525G Phone! Ring Central Chooses To Control This! Very Poor Taste!

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This conversation has been merged. Please reference the main conversation: Deskphone: Allow users to change the background image on my RingCentral Phone?

I was absolutely appalled to learn from Ring Central that after many requests and over quite a bit of time from tons of users, Ring Central continues to control the image that displays on our phones. Who gives you the right to do this?  We are paying YOU for a service.  If I have a phone that has a customizable background, than I should be able to change the image to whatever I want. If you were offering a FREE service, than your logo on the phone would be justifiable.  But not here.

You do not own my phone, so what gives you the right to control this image.  I want to have my company logo on my phones, NOT your logo.  You do not own my business, I pay you to provide a service.  Not to push your branding in our faces. 

Engineers, I am speaking on behalf of everyone else that has continued to request control over this, that we would like you to change this in the settings right away. People leave companies and using their services for many different reasons.  And you may feel that this wouldn't be one of them.  But you are definitely wrong.  As little as it may seem to you, this has left a very bitter taste in my mouth (and I'm sure others as well) that I may decide to switch to one of the many other great VOIP companies out there over the PRINCIPLE of this.

I hope you don't pass this off.  Being in business myself, this is downright pathetic that I am having to send this type of message.  Feel free to contact me directly if you would like to discuss further.  Thanks for listening and for taking action in getting this corrected.
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Brandon Mix

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  • pissed, violated and cheated

Posted 4 years ago

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