Unified inbound text messages.

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This conversation has been merged. Please reference the main conversation: Forwarding SMS/Text Messages

Is there a way to have the text messages sent to one extension be sent to/placed in the the inbox of another extension?  You can do this with voicemails where for example, voicemails that come to extension 102 are placed in the voicemail inbox for extension 101, but this does not seem possible with text messages.  

This is problematic for a user that has more than one extension and would like to use the RingCentral app in order see SMS to both extensions.  In order to accomplish this as the system is working now, the user has to log out of one user and log back in as the other.  Is there a work-around and if not can this be a feature request?  Thanks.
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Jeffrey Goodman

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Posted 1 year ago

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