Update contact and caller id info across extensions

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  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: Contacts: Adding Non RingCentral Users to Company Contacts

Looking at the Call Log sometimes it shows things like city,state or WIRELESS CALLER and the like. I changed WIRELESS CALLER in one case to be the company name Acme Products but it only displays Acme Products when that person calls my extension. For any other extension it still shows WIRELESS CALLER.

It would surely be helpful if the change happened across the entire system, not just my extension.
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Harold Holmes

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Posted 2 years ago

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Jay Nichols

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This has been going on for years.  Your extension personal contacts has the information for the specific caller.  None of the other extensions have that information.  If everyone shared a common contacts list, each extension would show that information.  Please join in and vote on this request....
https://community.ringcentral.com/ringcentral/topics/contacts-adding-non-ringcentral-users-to-compan... 

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